Retail Staffing



  • Seattle

Strategic Services

  • Strategic Staffing

  • Product Promotion


To support the launch of the new store concept, Amazon Go, OutCold hired and supervised a team of tech-savvy Amazon Go Ambassadors to manage the front of the store located at 2131 7th Ave, Seattle, WA.

These Ambassadors participated in an in-depth training session that allowed them to operate as the applications eyes and ears to the all-new user experience. The team greeted and hosted guests as the arrived to the store, managed traffic, organized lines, supported application downloads and troubleshooting and greeted and guided press to the appropriate channels. OutCold’s strategic and nimble team worked closely with Amazon Go’s internal team to create a system that allowed for adjustments to shift timing and number of staff members needed based on a variety of onsite variables.